Cancellation and Refund Policy
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Refund Policy
At Being Lumen, we are committed to offering high-quality breathwork and meditation experiences in a way that feels respectful, clear, and sustainable for everyone. The following policy outlines your rights and responsibilities when booking sessions, workshops, and subscriptions with us.
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Workshops and One-to-One Sessions
Cancellations and Refunds:
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You may cancel your booking within 14 days of purchase and receive a full refund, provided the session or workshop has not yet taken place.
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After the 14-day period, refunds are only available if you cancel at least 48 hours before the scheduled session or event.
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No refunds will be issued for cancellations made within 48 hours of the scheduled time or for no-shows.
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Rescheduling:
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If you need to reschedule, please contact us at least 48 hours in advance. We’ll do our best to accommodate your request, subject to availability.
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Subscriptions
Refunds:
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You may request a full refund within 14 days of your initial subscription purchase.
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After 14 days, no refunds are available, but you may cancel at any time.
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Cancellations:
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You may cancel your subscription at any time.
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To avoid being charged for the next billing cycle, please provide at least 72 hours’ notice before your renewal date.
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Cancellations made with less than 72 hours’ notice may still result in one final charge, after which your subscription will end.
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Once cancelled, you will continue to have access to the final breathwork journey you’ve paid for until the end of that billing period.
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Non-Refundable Items
The following items are non-refundable:
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Digital downloads
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Gift cards
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Promotional or discounted services
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Completed or partially completed sessions
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If We Cancel or Reschedule
If we ever need to cancel or reschedule a session or workshop due to unforeseen circumstances, we will notify you as soon as possible and offer you the option to reschedule or receive a full refund.
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How to Request a Refund or Cancel a Booking
To request a cancellation or refund, please contact us at:
📧 support@beinglumen.com
Please include:
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Your full name
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The order number or booking reference
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The date of purchase or scheduled session
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The reason for your request (if applicable)
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Contact
Inkypocket Ltd (trading as Being Lumen)
📧 support@beinglumen.com
📞 +44 (0)7947 386787
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Effective Date: Oct 2nd 2024
