data protection policy

Effective Date: October 2nd 2024

1. Introduction

[Being Lumen] ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Data Protection Policy outlines how we collect, use, disclose, and protect your information in compliance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

2. Data We Collect

2.1 Information You Provide to Us

Personal Identification Information: Name, email address, postal address, phone number, etc.
Payment Information: Credit/debit card details or other payment data necessary for processing transactions.
Other Information: Any additional data you choose to provide, such as feedback, survey responses, etc.

2.2 Information We Collect Automatically

Cookies and Tracking Technologies: IP addresses, browser type, operating system, referring URLs, and activity on our site.

3. How We Use Your Data

We use the information we collect for the following purposes:

To Provide and Improve Our Services: Managing accounts, processing orders, and ensuring technical functionality.
To Communicate with You: Sending notifications, updates, and promotional materials.
Legal Compliance: Complying with applicable laws and regulations.

4. Legal Bases for Processing Data

Under GDPR, the data processing legal bases include:

Consent: When you have given us clear consent to process your personal data.
Contract: When the processing is necessary for a contract you have with us.
Legal Obligation: When the processing is necessary to comply with the law.
Legitimate Interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party.

5. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: Third parties that perform services on our behalf.
Legal Authorities: When required to do so by law or to protect our rights.
Business Transfers: In the context of business mergers, acquisitions, or sales.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

8.1 Under GDPR and UK Data Protection Act 2018

You have the right to:

Access Your Data: Request a copy of the personal data we hold about you.
Rectify Your Data: Request correction of any inaccurate data.
Erase Your Data: Request deletion of your personal data under certain conditions.
Restrict Processing: Request to limit the processing of your data.
Data Portability: Request to transfer your data to another organization.
Object to Processing: Object to our processing of your personal data.

8.2 Under CCPA

California residents have the right to:

Know: Request that we disclose the categories and specific pieces of personal data we collect.
Delete: Request the deletion of personal data.
Opt-Out: Opt-out of the sale of personal data (if applicable).
Non-Discrimination: Not be discriminated against for exercising their CCPA rights.

9. Exercising Your Rights

To exercise your rights, don't hesitate to get in touch with us at: Being Lumen, support@beinglumen.com, WhatsApp +13233943638

10. Changes to This Policy

We may update this Data Protection Policy from time to time. Any updates will be posted on this page, and we will notify you of any significant changes.

11. Contact Us

If you have any questions or concerns about this Data Protection Policy, please get in touch with us at: Being Lumen, support@beinglumen.com, WhatsApp +13233943638

Effective Date: 2nd October 2024

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