Effective Date: October 2nd, 2024

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1. Introduction

Welcome to Being Lumen. We are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

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2. Information We Collect​

2.1 Personal Information You Provide:

• Contact Details: Name, email address, postal address, phone number.

• Payment Information: Credit/debit card details are used to process transactions.

• Additional Information: Feedback, survey responses, and other information you choose to provide.

2.2 Information Collected Automatically:

• Cookies and Tracking Technologies: IP addresses, browser type, operating system, referring URLs, and activity on our site.

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3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To manage accounts, process orders, and ensure technical functionality.

• Communication: To send notifications, updates, and promotional materials.

• Legal Compliance: To comply with applicable laws and regulations.

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4. Legal Bases for Processing

Under GDPR, we rely on the following legal bases for processing your data:

• Consent: When you have given us clear consent.

• Contractual Necessity: When processing is necessary for a contract.

• Legal Obligation: To comply with the law.

• Legitimate Interests: For our legitimate interests or those of a third party.

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5. Sharing Your Information

We may share your personal data with:

• Service Providers: Third parties performing services on our behalf.

• Legal Authorities: When required by law or to protect our rights.

• Business Transfers: In the event of mergers, acquisitions, or sales.

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6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, and to comply with legal obligations.

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8. Your Rights

Under GDPR, you have the right to:

• Access: Request a copy of your personal data.

• Rectification: Request correction of inaccurate data.

• Erasure: Request deletion of your data under certain conditions.

• Restriction: Request to limit processing of your data.

• Portability: Request transfer of your data to another organization.

• Objection: Object to processing of your personal data.

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9. Exercising Your Rights

To exercise your rights, please contact us at:
Email: support@beinglumen.com
WhatsApp: +13233943638

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10. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch with us at:
Email: support@beinglumen.com
WhatsApp: +13233943638